Our Accreditations

The International Patient Journey

Phase One

Medical Planning and Evaluation

Before Travel

In this phase, we lay the foundation for your treatment journey to ensure complete clarity.

Assisting you in obtaining medical visas and booking flights and hotels at preferential rates through our accredited partners.

Providing you with an initial report that includes the proposed diagnosis and expected course of action.

Receiving your medical reports and carefully reviewing them by a team of specialized consultants before your journey begins.

Phase Two

Reception and Arrival

Safe Transfer

We warmly welcome you and ensure a comfortable and direct arrival.

Book your medical appointments in advance, with the option for direct hospital admission when needed to avoid any waiting.

Our team awaits you and your companions, providing equipped vehicles or modern ambulances depending on the health condition.

Phase Three

Accommodation and Treatment

A Hotel Experience with Medical Care

We focus on the finest details to ensure your comfort and privacy.

Daily follow-up by the International Relations Office team to meet all your needs and resolve any obstacles immediately.

Luxurious rooms and suites inside the hospital designed to provide you and your family with the utmost comfort and privacy.

Immediate follow-up on lab tests, imaging, and pharmacy without delay.

Phase Four

Digital Follow-up and Discharge

Ongoing Care

We ensure a safe return journey and continuous communication.

Provision of all necessary medications and medical equipment before you leave the hospital.

Receive detailed medical reports in both Arabic and English, including treatment plans and future recommendations.

Track your test results and reports moment by moment through the Smart Hospital app.